Our Leadership Capabilities Model
A leadership capabilities model that differentiates capabilities between different leadership levels. Why? Because the leadership capabilities to be an effective leader vary greatly between leadership levels. Click through the menu tabs to explore each level in depth.
Leading by example
Be deliberate about what you stand for and how you deliver on that; Recognize that your attitudes & behaviors set the tone for your team every day.
Show Up as a Leader
Proactively manage your demeanor, communication and identity to support your impactfulness as a leader.
Build Strong Relationships
Build and maintain deep-rooted, trusting and authentic relationships with each of your direct reports.
Build Leadership Character
Your character is essential as a leader to build trust and credibility; without it people will not follow you.
Resilience & Grit
Handle pressure effectively; remain optimistic and persist, despite adversity. Recover quickly from setbacks.
Effective Time Management
Maximize your time & accomplish goals by spending it appropriately – i.e. getting the right things done at the right time, by spending the right amount of time.
Give Feedback & Develop Others
Develop the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
Personal Mastery & Growth
Assess and recognize your strengths and development needs; Have a growth mindset and pursue self-development.
Below are the five specific leadership capabilities that, in addition to the eight foundational capabilities, are critical to an entry-level manager to deliver effectively on his/her goals.
Motivate & Engage
Inspire and foster team commitment, spirit, pride, and trust. Facilitate cooperation and motivate your team members to accomplish group goals.
Financial Acumen – I
Understand your organization’s financial processes. Prepare, justify, and administer the budget. Monitor expenditures and use cost-benefit thinking to set priorities.
Achieve Results Through Others
Determine objectives and set priorities. Hold self & others accountable for high-quality, timely, cost-effective results. Accept responsibility for mistakes
Effective Communication – I
Makes clear and convincing oral presentations. Listens effectively; Writes in a clear, concise, organized, and convincing manner for the intended audience.
Make Good Decisions
Make well-informed, effective, and timely decisions, even when data are limited or solutions have unpleasant consequences; anticipate the impact of your decisions.
Know how to build high-performing teams; Effectively balance day-to-day management versus leadership.
Effective Communication – II
Writes clear, dynamic presentations that inform, inspire, or persuade; is comfortable with speaking before an audience.
Leader as Coach
Ask questions instead of providing answers, support employees instead of judging them, and facilitate their development instead of dictating what has to be done
Define tasks correctly; Select the right individual based on ability to do the work; Explain required results; Consider resources required; Agree on deadlines
Persuade others; build consensus through give and take; gain cooperation from others to obtain information and accomplish goals
Develop & Execute Strategy
Formulates and executes a departmental strategy that dovetails with the business strategy & goals and contributes to the organization’s overall competitive advantage.
Share the vision
Connects his/her team to the company’s overarching vision; fosters a commitment to do what’s needed to help the enterprise succeed
Work relentlessly to break down silos. Get people to work together to solve customers’ and the organization’s issues.
Creativity & Innovation
Develop new insights and question conventional approaches; Create optimal conditions for experimentation & appetite for change; collaboratively design and implement new or cutting edge strategies/processes.
Develop Your Vision
Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.
Develop Business Strategy
Develops the strategy for how to achieve the vision; Makes trade-offs of what not to do, as well as what to do, in order to achieve the organization’s goals
Has the ability to create and maintain a high-quality, coherent and functional forward view, and uses the insights in useful organizational ways
Understands how the business operates, how it makes money, its competitive position and how own department impacts the organization as a whole.
Understanding the Enterprise
Understands the perspectives of different functional areas in the organization and has a firm grasp of conditions affecting the organization.
Effective Communication – III
Leverages storytelling to envision, explain and, ultimately, persuade people to adopt a new perspective.
Build Your Culture
Develops & re-inforces a company culture that supports the company vision & goals.
Our proprietary training content is developed by former and existing corporate leaders. We believe that leaders are the most credible teachers of leadership development.
Your leadership philosophy is a summation of all the convictions, principles, and rules of conduct that guide you in your life and your leadership. Taking the time to articulate your leadership philosophy will enable you to become more intentional about your leadership and has the power to exponentially improve your leadership effectiveness.
Learn what leadership presence is and why it is such an important building block of your leadership effectiveness. We will explore the various components that drive your leadership presence and help you identify how you can proactively strengthen your leadership presence.
Leadership involves risk, and as a result, failures big and small will be part of your leadership career. Learn how to condition yourself to expect failure, learn how to handle it when it happens, and effectively rebound from it.
Learn how you can improve your ability to give and receive feedback. Learn a simple model to deliver feedback in a way that proactively helps people from becoming defensive and proactively turns feedback into a learning experience.
Explore why “trust” is the foundation of leadership and why it’s important for your people to willingly follow you. Learn how to increase your leadership trust, as the effectiveness of your leadership and your impact on the bottom line, depends on it.
Understand how to implement one-on-ones effectively. Because while they sound so simple, it actually takes a bit of finesse to get them right and reap the benefits of improved relationships with your direct reports.
We all know that time itself cannot be managed, but we can manage our use of time more effectively.
So in this class we focus on helping you establish healthy, long-term, productive time management habits such as how to plan your time, prioritize the right tasks, delegate where possible, eliminate unnecessary activities, and more.
In this class, we explore what the 5 conditions are that you as a leader need to create to help your people to come together as a team and enable them to work together successfully.
Improve your ability to collaborate by using dialogue versus discussion in conversations. You will learn how dialogue is a cooperative approach and differs greatly from the usual competitive approach to conversation.
This class discusses and explores how to ensure you always delegate the right task to the right person and also introduces you to a simple process that ensures tasks get done as intended, by the agreed time and with the agreed resources.
Learn about the benefits to adopting a more questioning attitude to your daily leadership. Our framework will help you ask questions skillfully to empower, motivate and get the best work from your people.
Explore the common drivers of motivation and can proactively motivate and engage your employees to do their best thinking and have the best ideas. We will also explore what employee engagement is, why it matters and what you can do to improve it.
In this class we will explore some of the causes of bad decision making that all leaders should be mindful of and, even more important, we will discuss how to proactively take measures to avoid these common traps.
In this class, we introduce managers to the fundamentals of project management to help their team’s deliver on time, on budget and on spec.
Learn about expense budgeting: what it is, why it’s important and good practices. Understand the importance of distinguishing a budget from a forecast and how each help you achieve your department’s and company’s goals.
This class explores and discusses how you develop and share your vision by answering the following key questions:
- What exactly is a vision?
- How do you develop a vision?
- How to enlist others in your vision?
Explore the differences between leadership and management. We’ll discuss what each entails and how to combine them to be a more effective leader.
In this class, we will outline and discuss a structured approach for how to assess which risk risks are worth taking and how to prepare yourself & your team to handle the problems you will inevitably encounter on your path as you pursue interesting business opportunities or take on certain challenges.
In this class, we will start by answering the question “What is political skill” and then we will discuss in-depth the key behavioral principles that you should heed each and every day to enhance your political skill as a leader.
Learn to be a masterful negotiator in all leadership situations. We will explore different types of negotiation situations and provide frameworks and tools to help you evolve your negotiation skills.
In this class, we will demystify what strategy is and what it isn’t, deal with some common misconceptions about strategy, and guide you through a clear process on how to develop a good business strategy. We will share with you a variety of frameworks that you can use to support your business strategy development efforts and will illustrate these concepts and frameworks with lots of real-life examples to help bring them to life.
Learn how to ensure the proper execution of a new strategy. We will introduce a 4 phase process that will protect you from all the common pitfalls that usually undermine successful execution.
In this class, we will teach you how you can significantly increase the effectiveness of your everyday leadership communications by tapping into the stories you have within you to make your messages more inspiring and memorable to your audience
In this class, we will explore and discuss what the main drivers are of culture and what level of control or influence you as a leader have over a culture’s component parts – i.e. how can you direct your team’s or organization’s culture
In this class, we will teach you a specific set of steps to enable you to develop a clearer picture of the possible futures for your organization, so that you can then look back at the present and take the necessary steps to ready your organization for the risk and opportunities that those possible futures might bring.
This class explores the beliefs & practices of what is called “Appreciative Leadership” – an approach to change leadership which builds an organization’s ability to successfully change from within.
In this class, we will explore and discuss the answers to the following questions:
- What is creativity? How does creativity relate to innovation?
- What is creative thinking? Is it learnable?
- How do you foster creativity in a person?
- How do you foster creativity in a group?
- What is the role of the leader in the creative process?
Explore the inner workings of the three core financial statements: Income Statement, Balance Sheet, and Statement of Cash Flow. Learn not just how to read them but also how to use them to evaluate the health of the organization. This is a fundamental capability for any well-rounded and well-informed leader.
Explore the ins and outs of working capital and learn how to manage it well. Delve into some of the key metrics and even learn how to calculate them yourself.
Learn how capital expense differs from operating expense. Apply hands-on exercises and know how to evaluate a capital project.